Once your order ships, you will receive tracking via email. Please allow up to 48 hours for tracking to update.

Since all items are handmade specifically for you, we have a processing time of up to 10 business days (unless stated otherwise). Once we ship your order, it will take up to 3-8 business days for USPS to deliver it to your door.

We recommend washing your items inside out on delicate with low heat.

Email: Heavencityllc@gmail.com

Please allow up to 72 hours for a response (not including non business days).